Website Privacy Policy

Effective Date: August 14, 2026

Silent Partner Services, LLC (“Silent Partner,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy describes how we collect, use, and handle information when you visit silentpartnerservices.com (the “Website”) or submit information through the Website.

This policy applies only to the public Silent Partner Services website. It does not govern Silent Partner tracking platforms, customer portals, products, or services, which may be subject to separate privacy policies, agreements, or terms.

Information We Collect

Information You Provide

If you contact us or request a demonstration through the Website, we may collect information that you voluntarily provide, including:

• Your name
• Organization
• Email address
• Telephone number
• The Silent Partner product or service in which you are interested
• Information you include in your message or inquiry

Please do not submit classified, sensitive, or operational information through the Website.

Information Collected Automatically

Our web server and hosting infrastructure may automatically process limited technical information associated with requests to the Website, such as:

• Internet Protocol (IP) address
• Date and time of a request
• Requested page or resource
• Browser or device information
• Referring page
• Information necessary to detect errors, abuse, or malicious activity

This information may appear in standard web server, security, or infrastructure logs.

Silent Partner does not use the Website to create advertising profiles or track visitors across unrelated websites.

How We Use Information

We may use information collected through the Website to:

• Respond to inquiries and requests for demonstrations
• Communicate with prospective or existing customers
• Provide information about our products and services
• Operate, maintain, troubleshoot, and secure the Website
• Detect or prevent spam, abuse, fraud, or malicious activity
• Comply with applicable legal obligations

We do not sell personal information collected through the Website.

Cookies and Analytics

The Website does not currently use advertising cookies or third-party analytics services.

The Website may use strictly necessary technical mechanisms if required for security or proper operation. If we later introduce analytics, cookies, or similar technologies that materially change how visitor information is collected or used, we will update this policy as appropriate.

Contact and Demo Requests

Information submitted through our contact or demonstration request forms is transmitted to Silent Partner for the purpose of responding to your inquiry.

Website inquiries may be transmitted through systems used by Silent Partner for website hosting, email delivery, and business communications.

Information submitted through these forms should not be considered an appropriate means of transmitting classified, sensitive, privileged, or operational information.

Service Providers

Silent Partner may use third-party service providers to operate the Website and supporting business systems. These providers may process limited information as necessary to provide their services.

For example, our service providers may include providers of:

• Website and server hosting
• Email and business communications
• Network, security, or infrastructure services

We do not authorize service providers to use information submitted through the Website for their own advertising or marketing purposes.

Information Retention

We retain information submitted through the Website for as long as reasonably necessary to respond to an inquiry, maintain appropriate business records, fulfill the purposes described in this policy, or satisfy applicable legal or contractual requirements.

Technical and security logs may be retained for a limited period for operational, troubleshooting, and security purposes.

Information Security

Silent Partner uses reasonable administrative and technical measures intended to protect information processed through the Website.

The Website uses encrypted HTTPS connections to protect information while it is transmitted between your browser and the Website.

No Internet-based system or method of electronic transmission can be guaranteed to be completely secure.

External Websites and Services

The Website may contain links to websites, applications, or services that are governed by separate privacy practices.

In particular, access to Silent Partner customer platforms or portals is separate from use of this public Website and may be governed by separate policies, agreements, and terms.

Silent Partner is not responsible for the privacy practices of unrelated third-party websites linked from the Website.

Children's Privacy

The Website is intended for business and professional audiences and is not directed to children.

We do not knowingly use the Website to solicit personal information from children under 13.

Disclosure of Information

We may disclose information collected through the Website when reasonably necessary to:

• Operate the Website and supporting services
• Respond to your request or inquiry
• Protect the rights, property, security, or safety of Silent Partner, our customers, or others
• Investigate or prevent fraud, abuse, or malicious activity
• Comply with applicable law, legal process, or governmental requirements

We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

Changes to This Policy

We may update this Website Privacy Policy from time to time to reflect changes to the Website, our practices, technology, or applicable requirements.

When we make changes, we will update the effective date shown at the top of this policy.

Contact Us

Silent Partner Services, LLC
209 Perry Parkway, Suite 12
Gaithersburg, MD 20877

Email: contact@silentpartnerservices.com
Telephone: (703) 574-4598